To cancel a subscription:
Open the app menu: Click on your name in the top right corner of the app
Select the Billing tab
Beneath Next Payment, select Cancel Subscription
A pop-up window will ask you to confirm the cancellation.
To confirm the cancellation: Click on Yes, cancel my subscription button.
To cancel the cancellation: Click on the Cancel button.
After cancelling a subscription, the subscription will continue to the end of the current billing period before ending.
Downgrading may require you to lower your account usage to within the Free Plan limits. View your usage on the Accounts page.